Payment Methods

Last Updated: May 2025

At Stuntbay, we are committed to providing a secure, convenient, and transparent checkout experience. This Payment Methods Policy explains the payment options currently accepted on our website, how payments are processed, and important information regarding transaction security.

By placing an order through Stuntbay, you agree to the terms outlined in this Payment Methods Policy.

1. Accepted Payment Methods

Stuntbay currently accepts the following payment methods:

Customers may select their preferred payment method during checkout, subject to availability and eligibility requirements established by the payment provider.

2. PayPal Payments

PayPal provides a secure and widely recognized payment platform that allows customers to complete purchases using their PayPal account or payment methods linked to their PayPal account.

When selecting PayPal during checkout, customers may be able to:

• Pay using their PayPal balance
• Pay using linked debit cards
• Pay using linked credit cards
• Use other payment options supported by PayPal

Transactions processed through PayPal are subject to PayPal's own terms, conditions, and privacy practices.

3. Venmo Payments

Stuntbay also accepts Venmo as a payment option for eligible transactions.

When using Venmo, customers may complete purchases through their Venmo account using available funding sources supported by Venmo.

Depending on account settings and eligibility, customers may be able to pay using:

• Venmo balance
• Linked bank accounts
• Linked debit cards
• Linked payment methods supported by Venmo

Transactions processed through Venmo are subject to Venmo's applicable terms and policies.

4. Payment Authorization

Before an order can be processed, payment authorization must be successfully completed.

Authorization procedures may include:

• Verification of account information
• Fraud prevention screening
• Security validation
• Confirmation of available funds

Orders may be delayed or canceled if payment authorization cannot be completed successfully.

5. Currency

Unless otherwise stated, all prices displayed on the Stuntbay website are shown in:

United States Dollars (USD)

Customers using payment methods associated with other currencies may be subject to exchange rates, conversion fees, or charges determined by their payment provider.

Stuntbay does not control currency conversion rates or external financial institution fees.

6. Payment Security

Protecting customer payment information is a priority.

To help maintain transaction security:

• Payment information is processed through trusted payment providers.
• Security measures are implemented to help protect transactions.
• Sensitive payment information is handled according to applicable industry standards.
• Fraud detection systems may be used during checkout.

Stuntbay does not store complete financial account details beyond what is reasonably necessary for order administration and recordkeeping.

7. Order Verification

Certain orders may require additional verification before processing.

Verification may be requested when:

• Billing information appears inconsistent.
• Unusual purchasing activity is detected.
• Fraud prevention systems identify potential risks.
• Additional security confirmation is required.

Failure to provide requested verification information may result in order cancellation.

8. Failed Transactions

A transaction may fail for various reasons, including:

• Insufficient funds
• Incorrect account information
• Payment provider restrictions
• Security verification failures
• Technical processing issues

If a payment attempt is unsuccessful, customers may wish to:

1. Verify payment information.
2. Confirm account availability.
3. Contact the payment provider.
4. Attempt payment again using an accepted payment method.

9. Payment Declines

Stuntbay does not control payment approval decisions made by PayPal or Venmo.

If a transaction is declined, customers should contact their payment provider directly for assistance.

Common reasons for declines may include:

• Account limitations
• Security reviews
• Funding source issues
• Risk management controls
• Authorization restrictions

10. Order Processing After Payment

Once payment has been successfully authorized and accepted:

• An order confirmation email will be issued.
• The order will enter processing.
• Fulfillment activities will begin according to our Shipping Policy.

Receipt of payment confirmation does not guarantee immediate shipment, as orders remain subject to verification and fulfillment procedures.

11. Refunds

Approved refunds are issued to the original payment method used during checkout.

Refunds may be returned through:

• PayPal
• Venmo

Refund requests and processing timelines are governed by our Return & Refund Policy.

For eligible returns:

Actual posting times may vary depending on the payment provider.

12. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact our Customer Support Team promptly.

When reporting a duplicate charge, please include:

• Order number
• Payment date
• Transaction details
• Relevant screenshots if available

We will investigate the matter and work with the payment provider when necessary.

13. Billing Information Accuracy

Customers are responsible for providing accurate billing information when placing orders.

This includes:

• Full billing name
• Billing address
• Email address
• Payment account information

Providing inaccurate information may delay processing or result in payment authorization failure.

14. Fraud Prevention

To protect customers and maintain a secure shopping environment, Stuntbay reserves the right to:

• Review transactions
• Verify account ownership
• Request supporting documentation
• Cancel suspicious orders
• Refuse high-risk transactions

These measures are designed to reduce fraudulent activity and protect legitimate customers.

15. Chargebacks and Payment Disputes

If a customer believes there is an issue with a transaction, we encourage contacting our support team before initiating a payment dispute.

Many concerns can be resolved quickly through customer support.

When chargebacks or payment disputes are filed, we may:

• Provide transaction records
• Provide shipping confirmation
• Provide delivery documentation
• Cooperate with payment provider investigations

Resolution of disputes is subject to the procedures established by the applicable payment provider.

16. Third-Party Payment Providers

PayPal and Venmo operate independently from Stuntbay.

We are not responsible for:

• Provider service interruptions
• Account restrictions
• Provider-specific fees
• Provider policy changes
• External transaction delays

Customers should review the applicable terms and privacy policies of their selected payment provider.

17. Payment Availability

Available payment methods may change from time to time.

Stuntbay reserves the right to:

• Add payment methods
• Remove payment methods
• Restrict payment options
• Modify checkout procedures

Any changes will be reflected during the checkout process.

18. Contact Information

If you have questions regarding payments, billing issues, transaction verification, or refund status, please contact us.

Stuntbay Customer Support

Email: support@stuntbay.com

Support Hours:

Monday – Saturday

8:00 AM – 7:00 PM (EST)

We are committed to assisting customers with payment-related inquiries in a timely and professional manner.

Policy Updates

Stuntbay reserves the right to revise or update this Payment Methods Policy at any time to reflect operational changes, payment provider updates, legal requirements, or service improvements.

Any updates become effective immediately upon publication on the website. Customers are encouraged to review this page periodically for the most current payment information.